Finding a Common Vision: Design Fiction to Establish a Dialogue among Business, Data Science and Design in Finance

César de Pablo Sánchez Ways of Working

We have previously talked about design fiction at BBVA D&A and how it has aligned and eliminated boundaries between data science teams and their stakeholders. We have also seen the potential of advanced analytics when applied to product development in finance. The latter is a must-do in order to foster an effective exploration of data scientists and designers during product development …

Lifting the Secrecy of Algorithms with Interpretability

Jairo Mejía Vision&Values

As Artificial Intelligence and Machine Learning rapidly infiltrate critical areas of society, the lack of transparency surrounding these processes is becoming a tangible concern for the scientific community, the public authorities and the society at large. From financial and insurance markets to medicine, citizen security or the criminal justice system, the tendency has prevailed in recent years to devolve decision …

One Click Closer to an AI-powered Account Manager

Jairo Mejía CRM&Advice

While brewing the morning coffee, jogging along the river, or right before stepping in your car. You can now complete a transfer or payment, or manage your account’s health without losing sight of your routine, or filling out the tedious list of numbers of a transaction form. BBVA Data & Analytics has developed a new engine for BBVA Bancomer in …

Bringing the Artificial Intelligence to its True Potential

Juan Murillo Vision&Values

Since 1953, when the term Artificial Intelligence was coined by John McCarthy in a conference at Dartmouth University we have achieved unthinkable highs: we have taught machines to see, to recognize images or text. We have taught them to read, to listen, speak, or translate. And still they are not even close to having full human-capacities; they don’t comprehend, they …

Ethical Implications of Personal Data Usage from Corporations

Beatriz Alonso News&References

Just two months ago, Facebook’s CTO Mike Schroepfer acknowledged in a statement that “the data of more than 87 million people could have been shared inappropriately with Cambridge Analytica.” Cambridge Analytica abused the possibilities offered by the social platform creating personality profiles based on that data stolen from the platform. This data was allegedly used to influence the outcome of …

Eurovision 2018. Just Another Excuse to Demonstrate the Value of Data

Jairo Mejía Data Stories

Data is getting more and more specific, with deeper dimension, greater levels of richness from which individuals or organizations can draw insights. Data is especially granular and structure when it affects the core operations of business, governments or other organizations. Surprisingly, this also stands true for events that have gathered the attention and passion of fans from all over the …

Training, an Essential Perk to Retain a Data Scientist Profile

Ana de Melo e Faro Vision&Values

BBVA Data & Analytics’ first milestone was achieved in 2011 when BBVA’s Innovation Unit set up a small research team, committed to using existing data sources to solve business challenges. Several external partnerships with research institutions, other startups, Telecom corporations and public institutions, offered promising results such as the massive identification of highly profitable customers formerly labeled as standard customers, …

No Problem Too Big; No Solution Too (Computationally) Small

Jairo Mejía Data Processing

At BBVA Data & Analytics we are constantly tackling business problems with applied maths, statistics or econometrics. There is no problem too big; but it turns out the solution can be sometimes too big. That premise took BBVA’s data scientist Jordi Nin and Jordi Aranda to explore a way to improve the quality of the insights offered by Commerce 360, …

A “weird” Introduction to Deep Learning

Favio Vázquez Data Processing

There are amazing introductions, courses and blog posts on Deep Learning. I will name some of them in the resources sections, but this is a different kind of introduction: a weird introduction. But why weird? Maybe because it won’t follow the “normal” structure of a Deep Learning post, where you start with the math, then go into the papers, the …

Artificial Intelligence will be Omnipresent in the Future

Beatriz Alonso Vision&Values

Advances in the last five years on how we gather and process data have been key to speed up the way Artificial Intelligence is used in our daily lives and how human perception itself has been augmented with the use of Artificial Intelligence. There has been great progress in image classification or object recognition, as well as numerous advances in …

Urban Discovery, a Vision to Rethink Cities

Jairo Mejía Data Stories

Late last year Urban Discovery showcased a new way of representing cities based on purchasing behavior. This approach allowed BBVA Data & Analytics examine Madrid, Barcelona and Mexico City under a new light. The insights extracted analyzing patterns of economic behavior helped us redraw the cities beyond the traditional administrative boundaries. The visualization created by BBVA Data & Analytics and …

Designing Visions for Busy Organizations. Part II

Fabien Girardin Ways of Working

Putting Design Fiction into practice   The banking industry is facing major changes with the digitalization of its core business that impacts the management of risk, trust, identity and decision-making, among other things. As you have seen in Part I of this series of articles. At BBVA Data & Analytics, we spearhead BBVA’s transformation into a data-driven financial group. We …

Designing Visions for Busy Organizations. Part I

Fabien Girardin Ways of Working

Clarify the present with Design Fiction: Shaping and sharing tangible visions for the future   For the last few years at Near Future Laboratory and BBVA Data & Analytics, my teams and I have been focused on clarifying the present and anticipating desirable, feasible, and profitable futures for organizations. Establishing a vision, then investigating that vision through Design Fiction, we …

RecSys, a Debate on How to Widen our World and Find New Ones

Jairo Mejía AI Factory Talks, Data Stories

In BBVA Data & Analytics we believe that the future of technology has to be continually questioned, debated, and has to consider different points of view. With that philosophy, we organized this week an unconventional gathering of artists, public servants, designers and creators to explore the implications of Recommender Systems (RecSys). These Machine Learning algorithms define how our world is …

Stephen Hawking, The Genius Who Saw the Potential of a Responsible Development of Artificial Intelligence

Jairo Mejía News&References

Stephen Hawking (1942-2018) left this world for the stars on Pi Day, both celebrated by mathematicians and physicist all over the world. Those who read “A Brief Story of Time” and decided to explore the world through numbers and with scientific eyes are mourning the loss of a genius with a great sense of humour and ability to analyze the …

How Kitties Helped BBVA to Detect Credit Card Fraud

Jordi Nin Fraud&Security

A group of data scientist at BBVA Data & Analytics has developed a Deep Learning model that uses a novel approach to credit card fraud detection. The methodology has been applied by BBVA’s data scientists Juan Arévalo and Jordi Nin, together with Universitat Politécnica de Valencia professors Roberto Paredes and Jon Ander Gómez. It is inspired by Andrew Ng work …

What We Saw at ICDM 2017: Tackling Data Problems with Real World Examples

Maria Hernandez AI Factory was there

On November 2017, New Orleans (Louisiana), hosted the world most important conference on data mining. The 17th edition of this event presented new work on graph analytics, time series patterns and recommender systems, among others disciplines. Traditionally, this conference has focused on scalability and practical examples and applications of algorithms, and this year did not disappoint when it came to …

Photo by Werner Du plessis

Client2vec, finding a better way to understand client’s preferences

Jairo Mejía CRM&Advice

Computational linguistic has advanced at great strides these last few years. It has permitted, for instance, extracting the semantics of a word just by analyzing its context, without a dictionary, and using relatively simple neural networks. Facebook Research’s Tomas Mikolov pioneered a more efficient process with his word2vec work, now a patented methodology by Google. His work helped machines to …

How Innovation Will Become More Customer-Focused. Our Participation at ENTER 2018

Juan de Dios Romero AI Factory was there

ENTER 2018, organized annually by the International Federation for Information Technology and Travel and Tourism (IFITT), took place the last week of January in Jönköping (a lovely Swedish city on the south shore of lake Vättern). This year’s theme was “Digital tourism: engagement, content, and networks”. There was a good combination of industry and academia speakers lined up, covering topics …

How Big Data Transformed BBVA and The Way We Do Things

Jairo Mejía Vision&Values

Recently, Fabien Girardin, BBVA Data & Analytics’ co-CEO, had a sit down with the online magazine Knowmadas to talk about how we have applied advanced analytics and Big Data in a big banking organization, and, more importantly, how this data-driven approach has been supported by a culture shift that is helping BBVA to focus on innovation, vision and the value …

What We Saw (and Liked) in 2017 — Part 3

BBVA Data & Analytics Team AI Factory Recap

A Wider Field of Machine Learning: From Network Analysis to New Interactions with Machines Human and machine interactions — by Iskra Velitchkova For a long time, science has been living in a comfortable bubble where complexity was the norm, but now society demands more transparency and make their processes more comprehensible, especially when it comes to the fast-growing advances in …

What We Saw (and Liked) in 2017 — Part 2

BBVA Data & Analytics Team AI Factory Recap

The Use of Machine Learning to Enhance Trust Nowadays, the increasing digital footprint of our customers and our analytic capabilities provide us with a much deeper understanding and complex vision of the dynamics of big corporations, customers, and citizens. However, these technological opportunities also open risks that may drive mistrust in the long run. We must realize that technological innovations …

Visualization of non-linear spaces, by our Analytics Dissemination Team

What We Saw (and Liked) in 2017

BBVA Data & Analytics Team AI Factory Recap

As an applied ML company that seeks to make some sense out of financial data, we at BBVA Data & Analytics enjoy sharing articles, blogs and news about Artificial Intelligence (AI) and Machine Learning (ML). Two years ago we created a G+ community to share the latest on Machine Learning technologies that we find interesting and stimulating. This experiment has …

How to Untangle Cascade Effects in Complex Systems

Jairo Mejía Fraud&Security

The application of statistical physics and graph theory to social phenomena is helping scientists to discover surprising patterns of behavior that will eventually help companies, such as BBVA, to react more effectively to destabilizing events in complex networks. Greater computing processing capacity and the availability of better data allows us to anticipate events that can affect the system in its …

What We Saw at Data Natives 2017

Marta Lamela Casanova AI Factory was there

Last November I attended the Data Natives Conference, in Berlin. They define themselves as “A conference for the data-driven generation” and it is absolutely true. I met a very diverse group of people: industry specialists, entrepreneurs, state-of-the-art startups, techies, data scientists and university professors. Workshops day   It took place in an amazing location, the WeWork Sony Center. I chose …

What does your Bank Know about you?

Beatriz Alonso CRM&Advice

The digital fingerprint derived from our banking activity (transfers made, card transactions, etc.) is a rich and constantly updated source of information which allows your Bank to develop products and services adapted to the specific needs of each client, leverage advanced analytical methods and technologies. BBVA Data & Analytics was created in 2014 to extract intelligence from all these data, …